Watercolor Family Portrait

Select 'Artwork only' if you would like to receive just the artwork itself and take care of matting / framing yourself. 
Please note, I usually leave a trim of white paper of up to 0.5 in around the painting to make it easier to mount it to the mat. But if you'd like me to cut it off before sending, please request it before the order is shipped. Alternatively, you can cut it off to the desired size with regular scissors. 

Ordering Matted Artwork

Select 'Single / Double mat - no frame' option, and I will include:

• a Crescent Select 4-Ply Mat. This mat board is crafted from superior 4-ply alpha-cellulose, ensuring robust protection and lasting beauty for your art. Completely acid-free and lignin-free, it guards against yellowing and deterioration, preserving your work for years to come. Mat sizes:
  • 2’’ for portraits up to 11 X 14 in
  • 3’’ for portraits up to 16 x 20 in
  • 4’’ for 18 x 24 portraits
• an acid-free archival backing board (protects the art and makes it easier to mount)

This way it will be fully ready for you to put it in your own frame.

Artwork sizes including the mat (this is the frame size you will need to fit your artwork):
- 8x10 in artwork with a mat: 12x14 in
- 9x12 in artwork with a mat: 13x16 in
- 11x14 in artwork with a mat: 15x18 in
- 12x16 in artwork with a mat: 18x22 in
- 16x20 in artwork with a mat: 22x26 in
- 18x24 in artwork with a mat: 26x32 in

Ordering Framed Artwork

Framing options I offer are shown HERE.

Order one of the framed options, if you would like to receive your portrait both with a mat & fully framed. You'll be prompted to select a frame after placing an order during the reference photo upload.

Glass options:

Choose if you’d like regular 2.5mm clear glass or Anti-Reflective Glass. Believe me, Anti-Reflective glass makes a huge difference! Check out the listing photos for a side by side of the two options.

You can check up-to-date processing times for each type of custom portrait in your Cart. 

You will receive a pencil sketch for your approval during the week your portrait is scheduled for, and then photos of the completed family painting within 2-4 days after you approve the sketch. I will only ship if you are happy with the result.

I offer free shipping for all US orders. Your watercolor portrait will be carefully packaged and shipped to you with UPS with tracking and proof of delivery to ensure safe transit. The artwork will only be shipped after you approve the final result.

Limited rush processing is available; please contact me for availability.

Rush processing fee applies:

• 8x10 in portraits - $100
• 9x12 in portraits - $150
• 11x14 in portraits - $200
• 16x20 in and larger sizes - not eligible for rush processing

Return policy

Yes, you can include special requests or instructions in the comments during the ordering process, such as including specific details or personal touches.

Please take a moment to review all the details in the reference photo(s) and check if you would like me to make any changes to:

- the layout

- page orientation

- colors

- positioning, proportion, and sizes of elements

Unless you notify me otherwise, I will aim to match the layout, sizes/proportions, and positioning of elements EXACTLY the way they are shown in the photo. There are limited changes I can make after the sketch is completed, and very few things can be changed after I’m finished painting.

Combining multiple photos into one painting:

You may request to combine several photos into one watercolor painting. For example, I can combine separate photos of your family members, loved ones, and/or pets, or include specific details or elements from different photos. The photos should be compatible, like puzzle pieces, to ensure a natural-looking final result. Please note, I can't combine multiple photos of the same face or paint a person from an angle different than what's shown in the reference photo. 

If your desired family portrait must be compiled from multiple photos, please contact me before placing an order to ensure it is achievable. 

✔️ Acceptable changes after the sketch is completed:

• removing, resizing, or repositioning individual elements without affecting the overall layout
• changing text or font (if text is included)

✔️ Acceptable changes after the entire watercolor painting is completed:

• As watercolor cannot be erased after it’s been put on paper, there are very few changes I can make at this stage, limited to only darkening or adding more color to individual elements. 

❌ Changes that cannot be made after the sketch is completed:

• zooming in/out
• page orientation
• resizing major elements involving resizing more than a quarter of other elements in the sketch
• using a different reference photo
• drawing the entire subject or individual elements from a different angle

❌ Changes that cannot be made after the entire watercolor painting is completed:

In addition to the changes listed above, alterations like 

• eliminating elements, 
• changing positioning, sizes or colors of elements

are NOT possible at this stage without full repaint of the artwork. 

Changes resulting in a full sketch re-draw or a full artwork re-paint CANNOT BE PROCESSED without delaying other clients’ commissions. These cases will unfortunately result in an order cancellation and a refund. I appreciate your understanding and cooperation. 

For best results, please provide a high-resolution, clear, and well-lit photo(s) of your family or loved ones. Photos taken during daylight or in a well-lit indoor setting result in more natural looking and realistic watercolor paintings. Avoid blurry, low-quality, backlit, and unclear images. Be mindful of the level of small details in the reference photo(s): when excessive, they make the portrait look busy and distract from the main subject of the painting.

I can provide a high-resolution digital version of your watercolor painting upon request. This is useful if you'd like to print additional copies yourself or use the image for digital purposes.

If you would like additional copies of the original artwork, fine art giclée prints of your custom portrait are available as well: see THIS listing for details and pricing.

To preserve the quality of your watercolor portrait, avoid direct sunlight and excessive moisture.

I use high-quality 100% cotton paper and light-resistant watercolor paints which protect your piece from color fading and discoloration over time. Framing your artwork behind UV-protective glass can further safeguard it against environmental factors, ensuring it remains vibrant for years to come.

Find me on Instagram @dejane_janede for the drawing and painting process videos.